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Step 1 – If it show the error transfer the order failed, you can reconnect the internet and try again Step 2 – If the button become grey and nothing happen, you may kill the app and open transfer ...

This icon you can turn on and turn off the airplane mode or reconnect the WIFI internet again ...

You can manually sync the invoice interval, invoice details interval, credit note interval, credit not details interval, debit note, details interval, receipt interval and ageing ko after that ask the user generate statement and check again   ...

You can go out BackOffice, go to Stock List -> click the lock icon to inactive the product. The active items button is able to change you want to see active items or inactive items ...

Step 1 – The user can go setting -> update customer information and check again. Step 2 – You may check in the accounting system, the customer is under that user agent code or not Step 3 – If ...