EasySales Partners Guidance
EasySales Server Crash (17/04/2023) Status Update
18/04/2023 – 2.45PM EasySales services back to normal. 18/04/2023 – 2.13PM IP and domain swapped to new server, Easysales development team checking on new server configuration. 18/04/2023 – 1.10PM 71% complete of restoration. 18/04/2023 – 12.31PM Databases restoration still running. It needs to take some time to import. 18/04/2023 –
Easysales Program Setup Requirement (SQL)
we will need the following info: Windows 8 or higher Anydesk/TeamViewer/UltraViewer access SQL username and password SQL database name Company details: name, full address, phone no, fax no, website, email, company logo, header of order List of salesperson who will use the app **during the implementation, you are still able
Manually update data on dashboard sync program
The admin can click these play button to start the sync manually. the tick module is have set auto run at for the client. For SQL ACCOUNTING, If the sync program just trigger out, only able to click 1 sync module at a same time. Our sync program will trigger
How to upload product image from backoffice
1. Login to our backoffice Backoffice url link: https://admin.easyecosystem.com/ 2. Go to Stock List module 3. You can upload the image at right hand side. the image size need small than 1MB, after SAVE the image, you need to click SET DEFAULT to set the image as first interface image
How to check order fault when fail post to accounting system
You can login to our backoffice webpage and go to transaction module. If you can see the error message at the column Doc Fault Message, you can tick the order and click the Clear Order Fault button to clear the fault message, the order will try post again to your
Turn on notification when login to backoffice
when you login in backoffice, it will pop up a message to requesting notification permission you just need to click the lock icon beside url and change the notifications to allow