EasySales Partners Guidance

You can manually sync the invoice interval, invoice details interval, credit note interval, credit not details interval, debit note, details interval, receipt interval and ageing ko after that ask the user generate statement and check again  

You can go out BackOffice, go to Stock List -> click the lock icon to inactive the product. The active items button is able to change you want to see active items or inactive items

Step 1 – The user can go setting -> update customer information and check again. Step 2 – You may check in the accounting system, the customer is under that user agent code or not Step 3 – If it’s a new customer, you can manually sync the customer interval,

The ticked check box is means have enable to auto sync. You may click the play button to manual sync the data of exist title This number (minute) is the time interval of the auto sync.

Level 1 Step 1 : Check Easysales sync program have running in client server or not. Step 2 : Check the toggle SQL is running fine or not. (not responding) Level 2 Step 1 : Check the order from transferred module in App, the sales doc is under what status.

    Accounting Software Integrated Modules APS Retrieve – Debtor info – Debtor statement – Debtor credit note – Debtor debit note – Debtor delivery order – Debtor invoice – Debtor receipt – Stock info – Stock price tier – Stock image – Stock location – Stock category / group